Save a website inquiry before its notifications go out.

A configured form stores a submission first, screens it, routes it to an inbox, acknowledges the sender, and can remind the owner until they mark it handled.

Website inquiry handling

  • Save before notifying

  • Screen with explicit rules

  • Stop reminders when handled

Capture, screen, route, and follow up.

The configured form and notification path are intended for a small service business whose owner may be away from a desk.

  • Capture the form

    Name and email are required. Phone, business name, city, website, and message are optional.

  • Screen the submission

    Two honeypots and a minimum fill time feed a three-tier spam score; a visitor has a submission cap.

  • Route and notify

    The configured business inbox receives the lead. A separate phone alert carries no lead details; a full-detail Telegram message is optional.

  • Acknowledge and follow up

    A configured acknowledgement goes to the sender. Owner reminders continue until the lead is marked handled.

Screen submissions without promising perfect spam detection.

The screening rules filter and label submissions. Low-confidence cases can still be delivered with a note for a person.

  1. Form screening

    Two honeypots + two-second floor

    Part of a three-tier score

    The score helps screen spam; it is not a guarantee that every spam submission is caught.

  2. Visitor limit

    5 submissions per 10 minutes

    Rate cap

    The limit applies per visitor. High-confidence spam is retained for audit but suppressed from owner channels.

A saved lead and a follow-up record.

Messages route to a configured inbox, while reminder state stays tied to the inquiry.

  • Inquiry record

    Save the lead before sending notices.

    A stored record includes a lead ID and a delete-after date. A sweep deletes stored leads after 30 days.

  • Owner follow-up

    Keep a reminder until it is handled.

    The system can send reminder texts and stop when the owner uses a resolution link or reply.

Configure routing and consent per business.

Business routing is configured per brand. Owner reminders need a phone number and recorded SMS consent for that business.

  • Inbox routing

    Set the right business inbox.

    An unmapped site falls back to the default inbox, so each business needs a reviewed routing entry.

  • Owner reminders

    Configure a reminder number.

    Reminders are switched on per business. This preview does not connect a mailbox or send a message.

Review setup for one business.

Setup covers one business inbox and its reminder path. This page has no form and does not send messages.

  1. Choose the inbox

    Confirm where the business should receive a full inquiry.

  2. Set reminder consent

    Record the owner's phone number and SMS consent before reminders are enabled.

  3. Set a retention window

    Choose when stored inquiries should be removed.